FAQs

Got questions? We’ve stitched all the answers right here!

Once your order has been shipped, you will receive a SMS and e-mail with a tracking link to the courier's tracking page. You can use this link to monitor your order's delivery status.

Yes, we provide free standard shipping on all orders irrespective of minimum order quantity.

If you're not completely satisfied with your purchase, you can return it within 3 days for a full refund. Please ensure the item is unused and in its original packaging. Refunds are processed only for items that are purchased via online payment. For COD paid items, the products will be replaced, if the items are found defective or any size issue, but no refunds are allowed for COD orders.

We provide a detailed size chart for each wearable product on our product pages. You can refer to the chart to choose the best fit for you. If you're still unsure, feel free to contact us.

To stay updated on the latest arrivals, promotions, and special offers, follow us on Instagram at @cadenstore.

Yes, certain items such as customized T-shirts or accessories, clearance sale items are not eligible for returns or exchanges. COD ordered items are not eligible for returns or refunds, but can be exchanged if found defective. Please check the product description for sizes before making your purchase.

If you're not completely satisfied with your purchase, you can return or exchange items as mentioned on our policy page. Please click here to understand the returns and exchange policy.

Yes, we offer bulk purchases for events, organizations. For more information on bulk orders and customization options, please contact us.

Currently, Caden operates exclusively online. This allows us to offer you the best prices and a wide range of products.